Privacy Policy

This Privacy Policy explains how Signature Studio (“we”, “us”, “our”) collects, uses, discloses and protects your personal data when you visit our website or contact us. We are committed to handling your personal data in accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia.

Information We Collect

When you submit our enquiry or quotation form, we collect the personal data you provide, which may include:

• Your name;
• Your email address;
• Your phone number; and
• Details about your property and project (property type, intended use and any message you include).

We may also automatically collect limited technical information, such as your IP address and basic usage data, to operate and secure the website.

How We Use Your Information

We use your personal data to:

• Respond to your enquiry and prepare a quotation;
• Communicate with you about your project or our services;
• Maintain reasonable records of enquiries; and
• Operate, secure and improve our website.

Consent and Legal Basis

By submitting our form and ticking the consent box, you consent to us collecting and processing your personal data for the purposes described above. You may withdraw your consent at any time by contacting us, although this may affect our ability to respond to your enquiry.

Disclosure of Your Information

We do not sell or rent your personal data. We may share it with trusted service providers who help us operate our business (for example, email or hosting providers), and where required by law or to protect our legal rights.

Data Retention

We retain enquiry data only for as long as necessary to respond to and follow up on your enquiry, to maintain reasonable business records, or as required by law.

Data Security

We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss or misuse. However, no method of transmission over the internet is completely secure.

Your Rights

Under the PDPA, you have the right to request access to and correction of your personal data, to limit its processing, and to withdraw your consent. To exercise these rights, please contact us using the details below.

Cookies

Our website may use cookies or similar technologies to ensure the site functions correctly and to understand how it is used. You can control cookies through your browser settings.

Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those sites.

Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us:

Signature Studio
C-1-3 & C-1-5, Jalan PJU 1/45, Aman Suria Damansara, 47301 Petaling Jaya, Selangor
Email: admin@signaturestudio.com.my
Phone: 011-68725613